011. What cancellation does
- Stops the upcoming automatic renewal — your card will not be charged again.
- Preserves your full access to paid features until the end of the current paid cycle.
- Keeps all your data: generated content, chat history and connected social accounts.
022. What cancellation does NOT do
Cancellation is not account deletion. If you want to permanently delete your account, please use the "Delete Account" option in your profile page or contact support.
033. How to cancel
You may cancel via any of the following:
- In-app: Billing → Cancel renewal.
- By contacting support through the "Contact us" page with the category "Cancellation".
- By replying to any automated email DAAM sends before the renewal date.
044. When cancellation takes effect
Cancellation takes effect immediately for the next renewal. Example: if your current cycle ends on the 15th of next month, you keep full access until the 15th, and paid-feature access stops automatically after that date.
055. Trial period and cancellation
During the 7-day trial you may cancel at any time. When you cancel inside the trial, the first subscription charge is not taken.
Any nominal card-verification amount (1 SAR) is released or refunded automatically by Tap Payments according to the issuing bank's policy (5-14 business days).
066. Re-subscribing
You can reactivate at any time after cancellation via the Plans page inside the app. Your new subscription starts on the payment date with a fresh billing cycle.
077. Refund after cancellation
Cancellation does not automatically grant a refund for the current cycle. See the Refund Policy for cases where a refund may be considered.
088. Contact us
For any cancellation enquiry: support@getdaam.com